Uber is a technology platform. Our smartphone apps connect driver-partners and riders.
In cities where Cities run bars, use your Rider app to request rides. When a nearby driver-partner accepts your request, your application displays the estimated time of arrival for your driver-partner at your destination. Your application notifies you when a driver-spouse is about to arrive.
Your app also provides information about the driver-spouse you will be riding with, including first name, type of vehicle, and license plate number. This information helps your two people connect to your preferred location.
Use your app to enter your preferred destination anytime before or during the ride. If you have a choice path, it is helpful to talk with directions.
When you reach your destination and exit the vehicle, your journey ends. Your rent is calculated automatically and you are charged with the payment method you linked to your Uber account.
In some cities, Uber lets you pay your rent in cash. You must select this option before requesting a ride.
Immediately after the trip is complete, your app will ask you to rate a driver of 1 to 5 stars. Driver-partners are also asked to rate riders. Uber’s feedback system is designed to promote a community of respect and responsibility for everyone.
Learn more about how Uber works by exploring other help center issues. You can also find specific questions and answers.
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